Order stock and shipping timelines
Autosport Labs will generally ship all in-stock orders (placed by 4:00pm PST) within 5 business days. For out of stock items we will strive to communicate clearly on timelines and availability.
International Shipping
Our automotive performance technologies resonates with enthusiasts around the globe, and this is reflected in our many worldwide customers!
For your protection and confidence, we will gladly ship international orders via USPS Global Express Mail (EMS). Global EMS has proven to offer the best in cost, reliable delivery, and package tracking options.
International Shipping – Reducing declared value to reduce customs fees
Many countries impose a duty fee, or tax when their citizens purchase goods for import. We are often asked to reduce the declared value so the buyer may avoid these fees.
We cannot mis-represent the value of shipments in order to reduce customs duties.
We realize your pain as some countries impose a significant import duty. We apologize in advance, but we cannot mis-label the packages as Autosport Labs will incur significant risk when doing so. We strive to be professional and honest in our business dealings, we hope that you will be too. Thank you for understanding.
Signature requirements on packages
Depending on your country’s postal regulations, you may be required to sign for Global Express Mail (EMS) packages. Sometimes if the recipient is not present to accept the package it will be available at your local post office for collection. Use the supplied tracking number to review the status of your shipment, as this will indicate attempted deliveries and overall package status.
Autosport Labs return policy
We can only accept returns on orders in their original, new, un-installed, un-modified, and un-tampered condition, within 15 days of your receipt of the order. See below for restocking fees:
Kit returns:
For kits returns we charge a 15% restocking fee. This rate is charged to cover the high level of effort required to verify all parts are returned, undamaged and in working condition.
Pre-built returns:
For pre-built items we charge a 15% restocking fee to cover the re-test and re-certification of the item(s) returned.
Before shipping a return, contact Autosport Labs- [email protected], with your request and order information. When you ship your order back, include a copy of your original sales receipt clearly showing your name, address, email and phone number.
Once your return is processed we will refund the remainder of the original total, minus shipping/handling and restocking fees.
Warranty
See the Warranty policy under Conditions of Use.